Technical Customer Specialist (m/f/x) (BB-D55CE)

Gefunden in: Neuvoo AT

Technical Customer Specialist (m/f/x) Salzburg Vienna Düsseldorf Paris Remote (European time zones) To accelerate our current expansion to Germany and France, we're looking for a new team member with hands on mentality and strong technical skills to strengthen one of our customer experience teams. In this role, you'll build good relationships with our partner community and produce high-quality content to streamline our customer experience. About us At fiskaltrust, our goal is to be involved in all transactions across Europe, and to create an international standard of trust and fairness. Ultimately, we want to contribute in creating the conditions for a fair economy for everyone.We strive to do so by providing international security mechanisms for cash registers and legally compliant cloud storage services. Our main customers are cash register manufacturers, cash register dealers, and large corporations that write their own point of sale software. Our products are used in more than twenty thousand locations in Austria, and we are currently expanding to France and Germany. Your future role As a member of our end-to-end team for cash register dealers (POS dealers), you'll support our partners and will work on improving and promoting our products. You will also help to simplify and automate the roll-out of our products. Together with your experienced colleagues, you will create content and facilitate events targeting our partner community, and overall aim to create a perfect experience for our partners. As a true specialist for our products, you'll create compelling presentations, product demos, blogs, docs and scripts, and be the go-to person for questions about these products. As a member of an end-to-end team, you'll work closely with the developers of our products, and be crucially involved into shaping its features and future roadmap. What we expect * Developer experience as a background * Excellent oral & written communication skills * High quality awareness and an eye for details * Excellent German and good English skills * A constant learner who wants to grow and improve * A high level of responsibility, ownership and accountability * Ideally, experience with POS systems What we offer * A high level of freedom, trust and responsibility * An organization that values professional growth * The possibility to shape a small, growing business * International & diverse teams * A safe space to develop new ideas * Inspiring colleagues with which to share knowledge * Modern office spaces in Salzburg, Vienna and Düsseldorf The minimum salary for this position is EUR 50,000 per year.Depending on your qualifications and experience, we are willing to pay significantly more. Our employees' wellbeing is most important to us. These are some of our benefits: Remote first & home office Flexible hours & free Fridays Education & trainings Agile mindsets & org structures Free snacks, fruits & drinks Regular team events Modern hardware for personal use Mentoring program Did we catch your attention? If yes, please tell us what you did so far and why you're the right person for this job!kathrin.hartsleben@fiskaltrust.at +43 650 2601 987

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