Technical Support Specialist (BB-7A424)
Gefunden in: Neuvoo AT
About the Role
At Sentry, our customers are software engineers just like us. Solving their problems is often complex and challenging, and may demand both a technical background and a solid knowledge of our product. That’s why everyone at Sentry contributes to support; answering issues and helping solve our customers’ problems. But we’re growing fast, and we need your help.
We're looking for someone with an engineering background who is passionate about engaging your customers and ensuring they have a great experience. You will be responsible for not only helping customers with their support issues, but also creating technical documentation to streamline our support experience. You will drive success at Sentry by helping us reduce response times, help us scale our support needs, and ultimately make our customers happy.
In this role you will:
You'll love this job if you:
For this position, the minimum yearly gross salary is EUR 35,000. The actual salary package depends on professional experience and qualification of the individual.
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