Ahmad Yehia

• 4 year experience in social work,  comprehensive understanding of team dynamics, collaboration, and communication. 
• Completed certification courses in Scrum and Agile frameworks and successfully implemented these methodologies in my work as a social worker. 
• My skills and experience can provide a unique perspective to your team, and I am committed to providing exceptional support to your organisation. 

Socio-Educational and Psychosocial Assistant:

• Advised within a team of 12, to adapt events for promoting continuous improvement and maintaining current developments through weekly meetings and handover protocol.
• Conducted meetings with Legal entities and Team Manager for de-escalation of conflicts.
• Reduced clients costs by 30%-40% through smart budgeting and negotiation with Legal Guardian.
• Integrated daily routines and working schedules for 11 clients, monitoring of daily rehabilitation, training, and mentorship for promoting healthy lifestyle choices and personal well-being.
• Leveraged communication skills to establish mutually beneficial working relationships with clients and drive team focus to prioritized task.

Social Worker - Intern:

• Monitored course activities and daily schedule for participants.
• Employed a healthy mentality to connecting with patients, advising on concerns, and assisted in resolving issues.
• Identified strengths of participants and coached for integration to the job market.

Animal Therapist:

• Documented tasks, followed up on training development and scheduled weekly activities.
• Guided 6 clients through the completion of personal milestones and achievements.
• Effectively used interpersonal skills to connect with clients and colleagues to translate needs, questions, and inquiries into workable tasks and effective solutions.
   

• Professional Scrum Master One (PSM I)
• Professional Scrum Product Owner (PSPO)
• Seminar Conflict Management
• Diploma Socio-educational and psychosocial assistance
• Bachelors in Translation Arabic/English