Angebotene Dienstleistungen
Seasoned Support Engineer and Technical Writer with 8 years of extensive experience providing technical support, delivering training, and crafting comprehensive technical documentation. Proven track record of developing training materials, knowledge base articles, and user guides to empower users and enhance product understanding. Skilled in delivering training sessions across EMEA to diverse audiences, ensuring effective knowledge transfer and customer satisfaction. Seeking to leverage combined expertise in technical support, training, and technical writing to drive excellence in customer service, enhance product usability, and contribute to the success of a forward-thinking organization in the technology industry.
Erfahrung
Seasoned Support Engineer and Technical Writer with 8 years of extensive experience providing technical support, delivering training, and crafting comprehensive technical documentation. Proven track record of developing training materials, knowledge base articles, and user guides to empower users and enhance product understanding. Skilled in delivering training sessions across EMEA to diverse audiences, ensuring effective knowledge transfer and customer satisfaction. Seeking to leverage combined expertise in technical support, training, and technical writing to drive excellence in customer service, enhance product usability, and contribute to the success of a forward-thinking organization in the technology industry.
Ausbildung
| DES-1241 | Specialist - Platform Engineer, PowerStore | 2021-08-21 |
| DEA-5TT1 | Dell Technologies Networking – Associate Certification and Course | 2020-11-04 |
| CompTIA Linux+ Certification | 2020-08-08 | |
| VCP-DCV | VMware certified professional - Data Center Virtualization 2020 | 2020-03-02 |
| E05-001 | Information Storage and Management Version 3 Exam | 2016-04-19 |
| E20-532 | Specialist, Systems Administrator Storage Area Network (SAN) Exam | 2016-06-10 |
| E20-351 | Storage Area Network (SAN) Implementation Exam | 2016-06-10 |
| E20-393 | Specialist - Implementation Engineer, Dell EMC Unity Solutions Exam v1.0 | 2016-07-11 |
| CCNA | Cisco Certified Network Associate Routing and switching | 2015-01-01 |
Bsc. In Telecommunication Engineering
Ain Shams University, Faculty of Engineering, Egypt,
2008 – 2013
- GPA: 3.33 /4.0 (Excellent)
- Graduation Project: Antenna Remote Electrical Tilting Tool Sponsored by Vodafone
- Grade: A = Excellent
Fachkräfte aus demselben Technologie / Internet-Sektor wie Manar Zayed
Fachleute aus verschiedenen Bereichen in der Nähe von Vienna, Wien
Andere Benutzer, die Manar genannt werden
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