Junior End User Support Intern – part-time (m/f/d) - Leonding, Österreich - Sportradar

    Sportradar
    Sportradar Leonding, Österreich

    vor 3 Wochen

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    Job Description

    Sportradar is the world leader in providing sports-related information to the market. We have grown from a startup in Trondheim twenty years ago to a truly international organization, employing more than 3600 people in more than 30 locations around the world. We occupy a unique position at the intersection of the sports, media, and betting industries

    This is an amazing opportunity to join the Global End User Support Team. This is a Global team with currently over 30 team members. We believe in the work hard play hard mantra and we embody the idea of One Team even though the team is spread across the globe.

    We are searching for a dynamic and eager Junior End User Support Intern – part-time (m/f/d) for 20h/week to join our team in the Linz office. In this role, you will collaborate with our Global IT teams, contributing to the upkeep and support of our organization's IT infrastructure. Your responsibilities will include managing, maintaining, and supporting our Laptops, Desktops, Overall Network, Servers, and IT systems.

    THE CHALLENGE:

    • Address Office IT Tickets via ServiceNow and Jira
    • Providing the primary level of tech support for the Linz Office.
    • Managing day-to-day IT operations during regular working hours.
    • Desktop support.
    • CLOUD Computing Technology (Intune, Jamf, O365, etc.).
    • Collaboration with our global development teams.
    • Being in charge of Local IT equipment inventory-/documentation.
    • Address user tickets regarding IT issues.

    YOUR PROFILE:

    • Experience in IT customer support is an advantage.
    • Basic knowledge of IT hardware/software.
    • Helping Hands for other IT Departments. (Platform, Network, Etc.).
    • Knowledge of Microsoft products such as MS Azure, 365 Exchange, and Office 365.
    • Customer service attitude.
    • Good communication skills.
    • Proficient in English, Written and Verbal.
    • Willingness to learn new technologies.
    • Positive, team player with a can-do attitude.

    OUR OFFER:

    • Become part of one of the fastest-growing businesses in the digital sports environment and help us scale our operations
    • Exciting job field with the opportunity for personal development
    • Work together with diverse, highly motivated, enthusiastic, and dynamic teams with colleagues from more than 25 nationalities in our office (the main business language in the company is English)
    • Education and training, like German and English courses and Sportradar eAcademy (our internal tool for training and development)
    • Remote working possibilities and flexible working hours
    • Healthcare offers (i.e. vaccinations, health checks) and health workshops
    • Additional benefits such as gym membership and life insurance policy
    • Subsidised Lunch option 3 days a week in the office
    • Complimentary fresh fruit and coffee/tea
    • Tickets for sports events and concerts, as well as billiards, table soccer, table tennis, and darts for after-work sports activities in the office
    • Technogym Fitness area located in the office
    • Team events, like Happy Hours or runs, after work get-togethers, summer parties and year-end parties

    The office in Linz embraces the departments Accounting and Controlling, Innovation, Live Scouting, parts of Sportradar's Live Odds Production as well as members of Sales and Development teams. Trading, parts of the ad:s and AV team are located in Linz too. Video about Linz office available here: . Currently approximately 160 Sportradar employees and freelancers are based in Linz.

    The minimum monthly salary for this position is according to the Collective Bargaining Agreement, overpayment will be considered depending on qualifications and working experience.

    Buckle up, hold on tight and get ready for an incredible adrenaline-rush throughout this exciting ride with us: #maketheteam and shape your future as well as ours

    Sportradar is an Equal Opportunity Employer. We are committed to encourage diversity within our teams. All qualified applicants will receive consideration without regard to among other things, your background, status, or personal preferences.

    Additional Information

    Sportradar is an Equal Opportunity Employer. We are committed to encourage diversity within our teams. All qualified applicants will receive consideration without regard to among other things, your background, status, or personal preferences