- Engaging in problem-solving within our software.
- Flexibility in work organization, time and location, allowing you to manage your tasks autonomously between 9 am and 5 pm, in coordination with your mentor based in Vienna.
- A strong emphasis on teamwork, as we believe in the collective intelligence of working together to achieve better outcomes.
- You will gain insights into a global world-class Technical Support organization supporting customers worldwide, enabling them to serve their customers and employees.
- Student (f/m/d) at a university or a university of applied sciences
- Preferred fields of study: STEM (Science, Technology, Engineering, Mathematics) or having an interest into programming and solving technical issues
- Computer skills: any programming language (ABAP is a plus)
- Language skills: proficient in English, German is a plus
- Soft skills: team-player, self-organized, persistent in tasks, customer-oriented
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Working Student - Vienna, Österreich - SAP
Beschreibung
Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
ABOUT THE TEAM
Our team holds the global responsibility for providing technical support to customers utilizing our HCM applications, such as Payroll, Time Management, and Travel Management. When the IT departments or implementation partners of our customers reach their limits and suspect a bug, they turn to us for the specialized expertise that only the software manufacturer can provide.
Our daily business is communicating with customers (via a ticket-system, chat, on the phone/via Teams) after an extensive analysis, including debugging of the code (written in ABAP).
THE ROLE
As a member of our Technical Support Engineering team, you will undergo comprehensive on-the-job training to equip you with the necessary skills to independently resolve complex technical issues. While you will have the autonomy to tackle cases on your own, the collaborative spirit of our team ensures that senior colleagues are always within reach for guidance.
Key aspects of this role include:
ROLE REQUIREMENTS
As an attractive employer we offer you a salary that is based on the current "Kollektivvertrag für Angestellte von Unternehmen im Bereich Dienstleistungen in der automatischen Datenverarbeitung und Informationstechnik", a minimum of 1700€ gross/month/full time, in addtion to generous additional benefits.
Your set of application documents should contain a cover letter, a resume in table form, school leaving certificates, certificate of enrollment, current university transcript of records, copies of any academic degrees already earned, and if available, references from former employers (including internships). Please describe as well your experience and skills in foreign languages and computer programs / programming languages.
#TechnicalSupport #SupportEngineer #Workingstudent #StudentischerMitarbeiter #Internship #Praktikum #Austria #Österreich #Student
Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.